Frequently Asked Questions
    1.  Where do I report meter readings for my second water meter?
    2.  Who do I call to establish garbage service for my new home?
    3.  Who do I call for limb pick up?
    4.  Who do I call to have a new sign put up in my neighborhood
    5.  Where can I dispose of paint, oil, old gas, batteries
    6.  Why did they not pick up my recycle bin?
    7.  Who do I call if there is a wheel off my garbage cart or it is cracked?
    8.  Who do I call to report potholes?
    9.  Are we really being 'invaded' by certain species of plants and trees?
    10.  How do I report Litter or Littering?
 
    Q.  Where do I report meter readings for my second water meter?
    A. 

If you are on Hoover sewer (Riverchase, Southlake, Inverness, Caldwell Crossings, Mill Springs) then your meter reading from the second meter that monitors your sprinkler system should be reported to Hoover Building Inspections.  The fax number is 444-7650, the address is Hoover Sewer, 2020 Valleydale Rd., Ste. 103, Hoover, AL 35244.  For additional information please call 444-7523.



    Q.  Who do I call to establish garbage service for my new home?
    A.  Newly constructed homes need to establish garbage service with our Garbage/Trash & Recycling Dept. with Darlene Pate at 444-7796. If your home was previously owned, you will need to contact us so we can establish service in your name and we can make sure you have both the trash and recycle bins.

    Q.  Who do I call for limb pick up?
    A.  Garbage/Trash & Recycling dept. 444-7796. The Garbage Company will pick up debris that the homeowner generates but will not collect any debris that is generated by someone you hire;  i.e.: Landscapers, Tree Services, Roofers, and remodeling companies.

    Q.  Who do I call to have a new sign put up in my neighborhood
    A.  If the sign is existing, the Public Works Department will replace or repair the sign.  However, if you are asking for a new sign to be installed, you will need to go through the Engineering Dept. (444-7529) for approval.

    Q.  Where can I dispose of paint, oil, old gas, batteries
    A.  For the last several years, the City of Hoover has hosted a Household Hazardous Waste Day each April. During this event, Hoover residents are allowed to bring items for disposal that normally are not accepted in their regular trash. Items such as paint, oil, old gas & batteries. Date of event will be posted on the website as soon as it is finalized.

    Q.  Why did they not pick up my recycle bin?
    A.  Usually there are four reasons for your recycle bin not being emptied. 1. Not out on time (7 am.) 2. Non-recyclable items in your bin (list of acceptable items under Recycling) 3. To far from street (no more than 1 foot from asphalt) 4. Hidden from sight (shrubs, car, mailbox) needs to be seen coming from either end of street.

    Q.  Who do I call if there is a wheel off my garbage cart or it is cracked?
    A.  Call 444-7796 the Garbage/Trash & Recycle Department. Carts are owned by the Garbage Company and they are responsible to fix or replace any damaged cart.

    Q.  Who do I call to report potholes?
    A.  If the pothole is on a City of Hoover street, our Public Works Dept. will be able to repair it.  However,  if it is a county or state street/highway,  you will need to contact their street maintenance department.

    Q.  Are we really being 'invaded' by certain species of plants and trees?
    A.  You bet your Pampass grass we are.  Exotic, non-native and even native invasive species of plants are a real and serious threat.  CLICK HERE to find out about Alabama's 10 worst invasive weeds.  While you're at it, check out these websites to learn more about invasive plants - (1) Invasive Species Info, (2) Southeast Exotic Pest Plant Council, (3) Bugwood.   

    Q.  How do I report Litter or Littering?
    A. 

If you see anyone littering, call the Litter Hot-Line, 205-444-7867.

Please visit our Keep Hoover Clean & Green section of the website for more information about Littering.



 

Copyright 2006 City of Hoover, Alabama
100 Municipal Drive, Hoover, Alabama  35216 - (205) 444-7500
Photographs and Graphics may not be used without permission.