Sewer Credits

Sewer Credits for Sprinkler Usage

Hoover sewer consists of the Riverchase, Inverness, Southlake, Caldwell Crossings & Mill Springs communities.  New Hoover sewer rates effective October 1, 2021 include a watering credit for all residential customers. 
 
If you are located in other areas of Hoover you should contact Jefferson County Sewer at 205-325-5138, Shelby County Sewer (Southwest Water) at 205-444-3657 or Birmingham Water Works Board at 205-244-4000 to inquire about a credit.
 
  

Water Leaks

 You may request a sewer credit for a leak. You must submit a copy of your invoice from the company who made the repairs or the receipts where you purchased items to make the repairs yourself. Also submit a copy of the Birmingham Water Works bill that reflects the charges resulting from the leak.

This information should be mailed to 
Hoover Engineering Department
2020 Valleydale Rd.
Suite E-100
Hoover, AL 35244

Please email us with any questions.